FAQ

How will I know if DZ COSMETICS products are good quality?


Our everyday mission is to go out and source some of the country's best beauty products, and to bring them to our customers and wholesale memebers. Our makeup artists, product developers and sourcing team have panel tested every single product we have in our collection (along with those about to launch) and believe we’re bringing our members the very best in cosmetics.




Where can I get product tips and tricks?


Instructions for BEAUTY PIE product use can be found on each product’s product page, along with a good description of why we love it, what it does, and which ingredients it includes (and doesn’t include). We also have a YouTube channel with tutorials and VLOG makeovers with #DZCOSMETICS products, you’ll never be short of ideas. Join us on Facebook and Instagram to make sure you don’t miss anything.




Does DZ COSMETICS perform testing on animals?


At DZ COSMETICS we do not believe in or authorize animal testing for our products or the ingredients that go into our products. This means we do not do animal testing, our suppliers do not do animal testing, nor do we pay people to do animal testing for us.




Are DZ COSMETICS products vegan?


Not all products are vegan, however, you won’t see us using any over-the-top fancy caps or rigid false-bottomed plastic jars. We’ve chosen plant-based inks and recyclable and recycled board for our cartons. And because it’s difficult on the environment (and the people who have to work with it) we do our best to avoid metallics and foil.Too much cosmetic packaging currently ends up in landfill, and the more complex the componentry, the less easily it can be broken down for recycling. At DZ COSMETICS, we’re always working to make our packaging as ecologically conscious as possible and welcome your suggestions, comments, and concern.




Where are DZ COSMETICS products made?


DZ Cosmetics products are produced in the Unites States' leading luxury cosmetics and skincare lab and manufacturer.





OUR PRODUCTS

How much are your shipping costs?


We offer two options for shipping; Standard and Next Day. The full breakdown of these charges may be found on our Delivery page:




Are DZ Cosmetics products vegan?


While each and every one of our products complies with our belief of not testing on animals (we do not do animal testing, our suppliers do not do animal testing, nor do we pay people to do animal testing for us), there are a few products in our range that would not qualify as vegan due to them containing animal derivatives. Please contact our customer service team for details. info@dzcosmetics.com




Can I buy DZ Cosmetics products without a membership?


Be our guest, but you might want to put a few shopping bags together and look at the bottom line beforehand. DZ Cosmetics members have a virtual backstage pass into some of the best skincare and makeup labs in the world, and our member prices are up to 70% off, all the time.




Are samples available?


Sorry, we don’t offer samples at the moment.




If I change my mind, can I cancel my wholesale membership?


Your memebership is valid for __________. If you want to cancel your account, just email us at info@dzcosmetics.com




Does DZ Cosmetics manufacture its own luxury skincare and makeup?


No we don’t. (Nor do many of the luxury brands you see in the big department stores and magazines.) We source our products from one of the USA's leading labs, that manufactures their very best formulations for DZ Cosmetics members.





WHOLESALE CLUB

Can I cancel my order?


Unfortunately, we cannot cancel or amend any orders once placed. For a detailed explanation of our returns process please see our Terms and Conditions.




How can I return a DZ COSMETICS item if I don't like it?


Due to safety and hygiene restrictions, only unopened and unused items that are in the same condition that you received them can be returned. Please email our team at info@dzcosmetics.com for returns authorization. Customers who return products that are not in a hygienic or resalable condition, or return products without prior authorization, will not be credited, and the returned items may be discarded.




Not happy with one of your products?


While it’s not what we want to hear, because we hope you love each and every thing we make, would you please take a few minutes to tell us about it so we can learn and improve to give you the best possible DZ COSMETICS experience? Click here to give us your thoughts.





ORDER RETURNS & CANCELLATIONS

How will I know if DZ COSMETICS products are good quality?


Our everyday mission is to go out and source some of the country's best beauty products, and to bring them to our customers and wholesale memebers. Our makeup artists, product developers and sourcing team have panel tested every single product we have in our collection (along with those about to launch) and believe we’re bringing our members the very best in cosmetics.




Where can I get product tips and tricks?


Instructions for BEAUTY PIE product use can be found on each product’s product page, along with a good description of why we love it, what it does, and which ingredients it includes (and doesn’t include). We also have a YouTube channel with tutorials and VLOG makeovers with #DZCOSMETICS products, you’ll never be short of ideas. Join us on Facebook and Instagram to make sure you don’t miss anything.




Does DZ COSMETICS perform testing on animals?


At DZ COSMETICS we do not believe in or authorize animal testing for our products or the ingredients that go into our products. This means we do not do animal testing, our suppliers do not do animal testing, nor do we pay people to do animal testing for us.




Are DZ COSMETICS products vegan?


Not all products are vegan, however, you won’t see us using any over-the-top fancy caps or rigid false-bottomed plastic jars. We’ve chosen plant-based inks and recyclable and recycled board for our cartons. And because it’s difficult on the environment (and the people who have to work with it) we do our best to avoid metallics and foil.Too much cosmetic packaging currently ends up in landfill, and the more complex the componentry, the less easily it can be broken down for recycling. At DZ COSMETICS, we’re always working to make our packaging as ecologically conscious as possible and welcome your suggestions, comments, and concern.




Where are DZ COSMETICS products made?


DZ Cosmetics products are produced in the Unites States' leading luxury cosmetics and skincare lab and manufacturer.





YOUR ORDER